Return Policy

Return Policy

At Dialed Coffee, customer satisfaction is a top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy below for details.

Damages and Issues

We take great care in packaging and shipping our products. However, if your item arrives damaged or defective, please contact us immediately.

• Report any issues within [Insert Timeframe, e.g., 7 days] of receiving your order.
• Include clear photos of the damaged or defective product and your order details.

Non-Returnable Items

Certain items may not be eligible for return. These include:

• Opened or used products.
• Products not in their original packaging.
• Items marked as non-returnable or final sale at the time of purchase.

Please check product descriptions carefully before completing your purchase.

Exchanges and Refunds

If you’re unhappy with your product and it meets our return criteria:

• Exchanges: We can replace the item with a new one of equal value.
• Refunds: Eligible refunds will be issued to the original payment method.
  • Refund requests must be made within 14 days of delivery.
  • Shipping costs are non-refundable unless the return is due to a damaged or defective product.

Contact Information

For return requests or questions about this policy, please contact us at:
Email:thomas.p.brodeur@cognifi.biz